Service & Support
At Hunter Douglas we consider it top priority to consistently provide our customers with the best possible service, products and equipment.
We offer our clients: innovative production and assembly equipment, expert training, sales and marketing programs, product education and business-building programs, technical service, and assistance in computer-supported administrative areas.
Through these extra steps, we’ve forged strong and enduring relationships with our customers.
Assembly and Production
Hunter Douglas offers high-quality and exclusive production and assembly equipment for manufacturing blinds. Our extensive knowledge and years of experience enabled us to design innovative equipment and services that significantly increase the efficiency of your blind production.
Training
We pride ourselves in our personalised training programs. We advise, supervise, service and train your employees to help you get the most of your production.
- Specially trained employees can assist you with the set up your workshop and assembly machines.
- Our experienced trainers teach your employees the most efficient production and assembly methods so you can consistently deliver a high quality product.
Assembly and Production
We closely support our customers to ensure they consistently offer the best quality with the most advanced automated assembly technology in the industry. Our equipment includes:
- Cord and chain cutters and sealers
- Fabric processor and drilling unit
- Bending machines
- Cordlock milling machine
- Assembly frames and devices
- Cutting and sealing machines
- Profile and rail punching tables
Please contact your local sales office for the full range of available tools per product line.
Tech Support
For your convenience we offer a wide variety of detailed technical manuals and instructions in your local language.
- Assembly manuals
- Technical data sheets
- Partlists
- Cording schedules
- Exploded views
- Measuring and mounting instructions
- Cleaning instructions
Our Expert Centers are available 5 days a week to answer any additional questions you may have.
Software
Our unique software package enables you to determine costs, consumer pricing, bill of material, and the most effective assembly process for your business.
Coupage
We offer fabric coupon supply for select product lines.
Our coupage service allows you order made-to-measure fabrics or standard sized samples, enabling you to save on stock, scrap and obsoletes for maximum turnover.
Marketing Support
We want consumers who purchase from Hunter Douglas to have a thoroughly satisfying experience of selecting and selling our products. To help you get the most out of your marketing budget we can provide a wide range of marketing tools including the following:
Collection Books
Our extended collection books are updated regularly to stay paced with current market trends. With our extremely large offer of fabrics, you will be sure to find the perfect selection of fabrics and colours for your product collection.
Images
We have a large selection of beautiful product images available that are suitable for both on- and offline usage.
Our image database includes both product close-ups and photo’s of fully styled interiors.
Design Space
Design Space is an advanced but easy to use tool for visualization of all our interior products in the home environment. In different room environments you can choose from the entire range of interior products.
Inspiration by Design
At Hunter Douglas we are committed to helping you grow your business through the
most innovative products and services in the market. Our experienced textile design team and fabric production experts will collaborate with you through our “Design Experience“ programme to create truly unique products for your brand.
Download the complete brochure on hdwcpimages.com (login required)
Can you imagine…
Pure
Pastels with soft white tones
Natural wood looks and textures
Floral and graphic patterns
Classic
Luxurious textures in dark wood tones
Warm metal designs in bronze, copper and gold
Romantic and elegant patterns
Urban
Graphic and geometric style
Shimmering and natural surfaces
Monochrome colour combinations
Playfull
Stylish, youthful colours
Natural, hand painted designs
Patterns with fine and bold details